Booking Amount

• The booking amount paid at the time of room reservation is strictly non-refundable.
• Once a room is booked and the payment is completed, we do not issue refunds under any circumstances.

Cancellation Policy

• All room bookings are final and confirmed immediately after payment.
• We do not offer cancellation, refund, or exchange of any booking amount once the reservation is made.
• If you are unable to arrive for your reservation, the paid amount will not be refunded.

Changes to Booking

• Requests to change the date or room details after booking are subject to availability.
• Any request for modification must be made at least 24 hours prior to the check-in time, and approval is at the discretion of hotel management.
• Changes may require additional charges depending on room availability and rate differences.

No-Show

• In case of a no-show (guest does not arrive on the scheduled date and time without prior notice), the booking is considered automatically cancelled.
• The booking amount will not be refunded or transferred.

Refund Exceptions

• Refunds are not provided for:
  • Personal emergency changes in plans
  • Late arrival or early departure
  • Weather conditions, travel disruptions, or any external factors
• Any special cases will be considered solely at the discretion of hotel management and do not guarantee a refund.